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Returns Policy

RETURNS & REPLACEMENTS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a refund, your item must be sealed in the original packaging and returned to us with receipt

NON-RETURNABLE ITEMS

* Gift cards

TO MAKE A RETURN

To complete your return, we require an order number. Please include a print out of your receipt from our store.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SALE ITEMS

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded, but will be issued store credit 

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at supoort@relax-releaf.com and send your item to: 1500 Peachtree Industrial Blvd , Suwanee, GA STE 140 United States.

SHIPPING RETURNS

To return your product, you should mail your product to: 1500 Peachtree Industrial Blvd , Suwanee, GA STE 140 United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance